Shipping / Ordering Items

Domestic Purchases

Free Standard Shipping around Australia.

Purchased items will be shipped from Melbourne within 3-7 business days of the order, mostly depending on location. If you have not recieved your items after 1 week, please notify iris@soothingfarts.com and provide your order number and I will look into it for you. 

International Purchases

Standard International Shipping: $25

Express International Shipping: $40

 Standard delivery time is 1-5 weeks depending on which country you are shipping to. Orders will be shipped via Aus Post and tracking numbers are provided.

Return / Exchanging Items

All sales are final. No change of mind returns.

Size exchanges and significant factory defective items are accepted for exchange or store credit within 10 days from which the product has been received. If the product has a defect, please notify iris@soothingfarts.com within 48 hours of receiving the product. Items must be in their original state, in as-new condition with the given receipt. Exchanges are not available for any product after 10 days.

Any goods returned is your responsibility till received by us. 

No returns or exchanges can be made on sale items.